"Poor listening is the common cold of leadership," says emotional intelligence author Daniel Goleman. Sadly, it's all too easy for leaders to come down with a bad case of inattention. Studies have shown that those with less power in a hierarchy are better listeners. That makes sense: when we have less power we'd better pay attention to what those with more power might be saying to us. But, as our positional power increases, we can become more interested in what we have to say
Play, purpose, and potential. Ideally this is what we have in our work, and what we grow through our work. That’s what I learned yesterday from Grace Keohohou Hao from the Coach Excellence School and Catherine Kort in their workshop at California Lutheran University's Center for Nonprofit Leadership. As a nonprofit leader, I’ve experienced plenty of purpose in my jobs. But that didn’t always translate to play or potential. When we’re at play, we look forward to going to work.